Gratuities: A customer has a large sailing yacht on a vessel that your company will be discharging. The customer is present and is watching the off-loading operation.
The five stevedores you manage pull off a very tricky maneuver, safely transferring the yacht to the trailer. The customer is elated, and reaches into his pocket, pulling out a big wad of $50 bills. What do you do.....
1. Summarize the ethical situation you chose. Include all pertinent facts.
2. Determine which ethical issue applies to this situation (Misuse of Company Resources, Abusive & Intimidating Behavior, Conflict of Interest, Fairness & Honesty, Communications, or Business Relationships). Briefly explain your choice.
3. List at least 3 alternative actions that could be taken in this situation.
4. Which alternative do you choose? Does it pass all of the tests? If not, which ones?
5. Thoughts on how this situation could have been prevented? What should have been done differently? Comments?