Determine reorder point and safety stock


Problem:

Chicago's Hard Rock Hotel distributes a mean of 1,200 bath towels per day to guests at the pool and in their rooms. This demand is normally distributed with a standard deviation of 95 towels per day. The laundry firm that has the contract requires a 4-day lead time. the hotel expects a 98% service level to satisfy high guest expectations.

Question 1) What is the reorder point?

Question 2) What is the Safety stock?

Please provide the solution and show all the calculations.

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Operation Management: Determine reorder point and safety stock
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