1. Assume you have used online service such as Orbitz or Travelocity to make an airline reservation. The following day you receive an e-mail containing a questionnaire asking you to rate the quality of the experience. Discuss both the advantages and disadvantages of using this form of questionnaire delivery.
2 .If the manager at First City Bank surveys a sample of 100 customers to determine how many miles they live from the Bank, is the mean travel distance for this sample considered a parameter or a statistic? Explain.