Question:
The Uniform and Linen Leasing Company (U&L) is experiencing problems in its Detroit, MI location with employees leaving the company at a high rate. Complaints from customers have been coming in for this location regarding late or missed pick-ups and deliveries, unfriendly attitudes of U&L employees, extra charges, and unpressed and badly maintained garments and linens. Rumor is that some employees are even taking on side jobs other than at U&L.
Question:
Determine at least two possible causes of your employees' actions. Propose possible solutions and reasons why you feel your solutions will work.