Design specifications require that a key dimension on a


Design specifications require that a key dimension on a product measure 100 ± 10 units. A process being considered for producing this product has a standard deviation of four units.

a. What can you say (quantitatively) regarding the process capability?

b. Suppose the process average shifts to 92. Calculate the new process capability.

c. What is the probability of defective output after the process shift?

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Operation Management: Design specifications require that a key dimension on a
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