Description of the service environment and people, Operation Management

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Description of the service environment and people

1. Why is customer loyalty an important driver of longterm financial success for a company? Please Explain

2. Description of the Service Environment & People Management for Starbucks.

3. Think of all the examples of forecasting you experience on a regular basis; such as the weatherman on TV each night. Now, considering the technology we have at our disposal today, why can't we get a "Perfect" forecast?

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Operation Management: Description of the service environment and people

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Operation Management: Description of the service environment and people

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