Assignment:
Describe the impacts of consumerism in regards to information technology, claims management, and member services when dealing with healthcare providers. What tools and value added quality will be expected of health care providers? What changes will health care providers need to make to be competitive and gain consumers and maintain existing members? Watch The Role of IT in Public Healthcare Service video and discuss your opinions on information technology and Health care. Include two APA citations.
Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format.