1. Refer to the following articles - Article 1 - Kenya Case, Article 2 - IS Business and Article 3 - Measuring Model
2. Answer ALL questions
Note: All questions must be answered in relation to the Article 1, Article 2 and Article 3.
Question No. 1
State THREE variables that can be used in measuring the success of IS implementation. For each variable explain what are the factors that should be considered in order to ensure these targeted values for these variables are achieved.
Question No. 2
Give TWO examples of IS failure in the context of "Environmental Failure" and "Use Failure" as far as ICT project failure is concern.
Question No. 3
State THREE reasons why there is a misalignment between the ICT strategic planning and the business mission and objectives.
Question No. 4
Consider that "Improving efficiencies and effectiveness in rendering services" as one of the critical success factor (CSF) in the IS strategic planning, in your opinion what would be the THREE goals that are essential to address this CSF.
Question No. 5
Refer to the DeLone and McLean IS success model. Describe using your own words how it is being used in measuring the success of IS implementation.