Based on the information from the scenario below, write a paper (400words) using the textbook as your reference. If you use information from other sources, cite in body of work and list them at the end of your paper.
Scenario: You are the manager of an urgent care clinic. Your professional staff is highly motivated and seems to enjoy coming to work each day. They are upbeat and get along well with one another. However, your administrative staffs (receptionists, billing clerks, and secretaries) are just the opposite. They come to work late, complain about their tasks and hardly ever socialize with each other in the break room.
1. Describe three strategies that you would try to improve their behavior and include the reasons you chose those strategies.
2. How would you determine if your strategies were effective?
Attachment:- strategies.rar