Describe three situation and indicate which factors were


1. Interview family or friends who are in long-term care or have had a family member in long-term care. Describe what you learn from their experiences.

2. Describe three situation, and indicate which factors were influential in shaping the outcome.

3. Please explain Who on the "outside" may be influential to a healthcare organization's success aside from the competition? (300 word counts)

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Operation Management: Describe three situation and indicate which factors were
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