Describe the waiting-lines used to process a product in the


The company that you will do research on is Ferrore. It is a chocolate company. The product of this company that you will do research on is Nutella. Answer questions briefly. in total it will be 6 page. put your answer for each questions under each question.


The questions are as below;

What process strategy do they use to create this product?

What are the inputs to this process?

What transformational activities do they perform to add value?

What are the outputs?

Describe the process using a flow chart.

Describe the waiting-line(s) used to process a product in the selected process.

Describe the ‘customer', ‘waiting line', waiting line priority, ‘servers'.

Describe the organizations approach to quality for the product.

How do they ensure quality?

Do they use inspections?

Describe the layout of the process.

Using Visio - draw the layout of the process.

Describe the organization's supply chain.

Who are its most important suppliers?

Who are its customers?

Do they outsource?

Do they use a many suppliers strategy or few suppliers strategy?

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Management Theories: Describe the waiting-lines used to process a product in the
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