Describe the type of conflict this represents and the source


Problem

Gender, cultural, and generational differences add to the challenges of interpersonal communication, especially when mixed in a stressful health care environment. Many times the conflict progresses and may involve some level of bullying. You recently graduated from an RN-to-DNP program, you belong to the millennial generation (also called Generation Y), and you were just promoted to Director of Critical Care Services. It feels like you have been in school forever, but you still managed to work 20-30 hours/week as a charge nurse on a busy cardiovascular (CV) step-down unit throughout school.

The Nurse Manager from your CV ICU, who is a female and belongs to the Baby Boomer generation, has informed you she is closing four beds for the night shift due to inadequate staffing levels. When you object to her plan, she states, "You don't know what you are talking about; this is what is done when you don't have enough staff."

Describe the type of conflict this represents and the source(s).

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