Problem 1: Describe some effective ways in which the physical and environmental cleanliness, sanitation, infection control and overall safety of the resident's community can be effectively monitored. What would you put in place?
Problem 2: Describe the technique of variance analysis. How is it used in controlling labor costs and other expenditures? Why is this technique so important to the NHA?
Problem 3: Describe the seven (7) conditions of an effective Corporate Compliance Program. What consequences occur if these 7 conditions are not met?
Problem 4: An effective NHA can be described as an individual who gets things done (Drucker). The NHA must find the right balance among three management domains: managing the business aspect; managing work and workers and; managing the facility in community and society. Describe ways in which you see this being successfully accomplished. What attributes must the NHA possess?