1. Describe the similarities and differences between TQM and Six Sigma quality-management technique.
2. Discuss the aspects of Total Quality Management (TQM) and how they apply in service- and product-based businesses.
3. Discuss the four types of process strategies and give an example of each. Also, please share any personal industry experiences (if any) with each process strategy.
4. Discuss the differences between utilization and efficiency as measures of system performance. Which (if any) is the most useful measure for an operations manager? Why?
5. Discuss the key factors that impact location decisions. As an example, if locating a facility in India, what location decisions would a fast-food chain have to consider as compared to the location decisions of a software company?
6. Discuss the strategic importance of layout decisions. How important as these decisions in terms of a company's long-term profitability goals? What are some examples?
7. Evaluate various supply chain strategy considerations for managers moving products or services to the consumer
8. Discuss the advantages of using work sampling to understand how employees allocate their time among work activities
9. Discuss several advantages of linear programming; clearly explain the reasons for your choices.
10. Discuss several disadvantages of linear programming; clearly explain the reasons for your choices.