Describe the role of organizations such as Joint Commission (JC), the ANA and the Centers for Medicare and Medicaid Services (CMS) as well as others in establishing standards of practice in the health care industry. Discuss quality control and identify the tools and processes utilized by health care organizations to ensure standards are met. What quality improvement processes are in place within your organization. What role have you played in quality control? Who should be involved in the QI process.?How has benchmarking, outcomes based quality indicators (OBQI), nursing home case mix, and report card practices changed consumer awareness of standards and measures.?What role if any do you think these play in the consumers' selection of health care services?