Problem
It used to be common in larger organizations with good sized IT department to have 'systems development' and 'systems administration' activities separated. This separation is currently evident at UU, where business analysis, ICT planning and IT systems development are separated from the remaining functions in the IT department dealing with systems administration and IT service management. This separation means that staff doing these functions work in different parts of the IT department and report to different IT managers. Some recent literature suggests that it may be better to restructure IT departments so that the division/separation is NOT between systems development and systems administration activities, BUT rather, between IT activities supporting business as usual (BAU) and IT activities supporting 'new' IT initiatives.
• Describe the rationale used in older style IS/IT departments to support the traditional separation of functions between 'systems development' and 'systems administration'.
• What benefits might come from restructuring an IT department as suggested by recent literature so that the division of work is between IT activities supporting BAU and IT activities supporting 'new' IT initiatives.