Q1. Explain how the team member's issue was dealt with by others in the team and what support was offered.
Q2. Describe the processes that allowed team members to raise issues and concerns
Q3. Comment on how effective the processes were.
Q4. What changes/additional processes could you make to further encourage team members to raise issues?
Q5. Provide an example of when a member of a team was reluctant to participate. Explain why they were reluctant and what could you, as team leader , do to encourage them. What did happen, and what was the outcomes?
Q6. Discuss what is meant by following up unresolved issues. What do you do to ensure that this happen?
Q7. Why is it sometimes necessary for a person external to the team to be brought in to resolve issues?