Describe the process involved in dealing with angry parent


Problem

A. What are some reasons parents and early childhood educators sometimes feel uncomfortable with one another?

B. Give some practical examples of ways an early childhood educator can show parents that he or she really cares about their child.

C. List and describe the process involved in dealing with an angry parent.

D. Discuss how you would establish and maintain an atmosphere of good communication in a centre.

E. What are some ways to ensure that all families, regardless of culture or the family structure, can be made to feel welcome in a centre?

F. Teddy, a four-year-old in your group has taken to pinching children when they sit next to him, tearing pages out of books when you aren't looking and doing other destructive things. You ask his mother to attend a parent conference. List several statements that you could make that would not blame Teddy's mother for his behavior, including how the two of you could work together to change this behavior.

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