Assignment:
Choose an organisation and write an essay on the use of information systems (IS) solutions in the organisation. You are required to prepare a written report (approximately: 2100 words) and the report should be outlined as follows:
A. Firm Profile
a. Describe the nature of activities and services provided by the firm
b. Describe the organizational structure and a summary of resources [especially technology resources]
B. Business Start-up
a. A brief relevant historical background on the company and how they began operations and major key milestones of development and achievements.
C. Business Problem
a. Discuss a specific business problem, opportunity or challenge which required an
IS solution. Describe the antecedents to the problem including the social, managerial, organizational, technological, legal or economic issues which increased the complexity of addressing the problem or opportunity.
D. Technology-based Solution
a. Discuss the IS solution introduced to address the business challenge, problem or opportunity. What process led to the choice of this solution and what other options were considered?
E. Addressing the Challenges
a. Assess the IS solution - has the problem been solved, was the company able to achieve the objectives set out? Include the views of stakeholders concerned including managers, employees, clients, partners or customers concerning the new solution or service provided.
F. Lessons for Managers
a. Discuss three key lessons which managers in organizations can learn from this case.