a. Describe the organizational impact of a newly implemented ERP system.
b. Describe new organizational capabilities of typical ERP systems.
c. Describe the ability of the organization to adapt to change on ERP implementation.
d. Describe ERP ability to create new knowledge and measure performance.
e. Describe the ability of the organization to reveal strategic horizons with ERP implementations.
f. Describe the CEO's role as a change agent.
g. Identify elements of strategic IT change management.
h. Describe elements of IT innovation.
i. Describe governance structures, social control, and strategic leadership.