Briefly describe the terms operations management and supply chain.
Identify the three major functional areas of business organizations and briefly describe how they interrelate.
Describe the operations function and the nature of the operations manager's job.
List five important differences between goods production and service operations; then list five important similarities.
Briefly discuss each of these terms related to the historical evolution of operations management:
a. Industrial Revolution
b. Scientific management
c. Interchangeable parts
d. Division of labor