You work in a for-profit nursing home, with about 100 beds, on a 20-bed unit that is largely patients with Alzheimer's disease. Your patient mix is predominantly Medicare and Medicaid patients. Your nursing home is part of a larger system that includes a major medical center, as well as VNA, outpatient dialysis, and a fully integrated network. Your nurse manager is getting feedback from the hospital that your nursing home is sending too many patients to the ED who really don't need to go. How would you go about figuring out what could be done at the nursing home to prevent avoidable ED visits?
Describe the most appropriate leadership style and/or strategy to apply in the scenario you chose in order to implement the recommendations successfully. Justify your selection.