Question: 1. Discuss whether Mama's Pizzeria Internet order activities can be termed as e-commerce.
2. Given the privacy practices, describe the kind of customer data that Mama's Pizzeria could reasonably collect and store, and also describe some data that Mama's Pizzeria should not collect and store. Explain the reasons for these differences.
3. Describe the internal controls related to Internet orders that Mama's Pizzeria should have in place.
4. Briefly describe the differences in Mama's Pizzeria 3 order entry systems (in-store, telephone, and Internet). For each method, specifically identify the employees needed and describe the tasks performed by these employees.
5. Draw 3 process maps of the ordering and sales processes at Mama's Pizzeria. One process map should depict in-store sales, second map should depict phone orders, and the third map should depict on-line orders.
From the descriptions of Mama's Pizzeria various revenue and collection processes, answer the following questions regarding internal controls:
6) Separately identify at least one internal control strength and/or weakness for each of the 3 ordering systems (in-store, telephone, and Internet).
7) What is the control purpose of the drop-down boxes in the Internet ordering system?