1. The Health Care Industry has espoused “quality management” for decades. Please identify and briefly discuss three quality management processes, at whatever level you wish (insurance companies, hospitals, medical groups, nursing homes, etc.).
2. Case The Movie Exhibition Industry 2015 describe the general environment's segments : demographic, economic, political/legal, sociocultural, technological, global, and physical.
3. What scheduling tools can be used in the operations of a business? Provide specific examples of each.