Discussion 1
Discuss the importance of communication during organizational change. Describe two effective communication strategies for communicating change that are relevant to internal and external stakeholders.
Discussion 2
Describe the four skills (listening, storytelling, upward selling, and toxic handling) involved in effective communication described in the textbook. Discuss which skill you need to better develop, and how you will develop this skill to improve as a professional in your field.
Discussion 3
Discuss the difference between the appearance of change and change that has been adopted into the organization's culture. Describe the signs of sustainable change. What methods help sustain change?
Discussion 4
Discuss some of the unpredictable challenges that can occur when change is implemented. How can these affect sustainability? How can a manager prepare for these outcomes?