Questions:
Based on what you've learned this week, answer the following questions in a 2-3 page document:
• What percentage of uptime annually will your facility's servers deliver if your IT staff takes them offline for maintenance every Sunday for three hours? Show how you arrived at this value.
• Describe the factors that influence the decision to set maintenance windows for IT services in a healthcare facility, and what the impact of such a maintenance window would be.
• Consider that the IT staff has indicated that the three-hour maintenance window each week is mandatory. Propose a means by which your facility could increase uptime to 100%.