Describe the ethical issue from the customer point of view


Assignment:

Assessment task

Read the News.com.au article, -Mail theft leaves Sydney woman struggling to get her life back-

You are to write a report that looks at the ethical issues involved in identity theft and corporate responsibility.

Ensure you cover the following in your report:

Describe the ethical issue from the customer point of view.

Describe the ethical issue from the view point of Citibank and Optus. Consider whether their views are the same or different.

What obligations do organisations have to their customers and the general population?

What guidance does the Australian Computer Society (ACS) Code of Ethics provide?

Support your arguments with at least four references from reputable sources such as books and journal articles relevant to the subject. Do not use sources that were published before 2009.

Presentation of your assignment

You must include the following:

Title Page, clearly setting out the title of your assessment, your name, your student ID, the course name, course code and the name of the lecturer. There must be no graphics or pictures of any kind on the title page.

Abstract. In this assessment a descriptive abstract will be appropriate.

Table of Contents (auto generated using the word processor).

Introduction - this section should introduce the general aims, backgrounds of topics and areas/issues you will discuss in the report.

Body - this is where you discuss your findings in detail, where appropriate, headings and sub-headings should be included with the logical progression of your report from one idea to the next. Do not use the word Body as a heading - identify words that relate to your report for the heading.

Conclusion - in this section you need to summarise your work and findings. You should introduce no new points in your conclusion.

References - this is a list of all the books and articles you have cited in your assessment. Use Harvard (author-date) referencing style for your in-text citations as well as your list of references. You need to reference the case study as well as at least two academic quality journal articles published between 2008-2013. Contact your library for assistance in proper referencing.

Assignment to be submitted on 21st september

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Business Law and Ethics: Describe the ethical issue from the customer point of view
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