Describe the conflict-handling strategies


Assignment:

Q: You and two other students are so cash poor that you can only afford one textbook for your OB class. One of you seems to not be concerned about returning the book to the next person in line, causing the other two to be short on study time for the mid-term exam. This is causing a great rift in the friendship, and needs to be addressed.

Describe three of the conflict-handling strategies you could use to resolve the conflict, and give an example for each.

Identify three BATNAs available to you, and then decide whether you should continue sharing the book.

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Operation Management: Describe the conflict-handling strategies
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