Describe the concepts and purpose of quality function, Operation Management

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Describe the concepts and purpose of quality function

Describe the concepts and purpose of Quality Function Deployment (QFD). Also, identify four of the 10 steps in the House of Quality (HOQ) and describe their importance and benefits. 2. Define the linkage between a firm’s mission, operations strategy, and core competencies. Please provide an example on how they would link. 3.Define e-procurement and its importance to operations management. Identify three processes that firms can benefit from utilizing e-procurement.

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Operation Management: Describe the concepts and purpose of quality function

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