Describe management quality initiatives such as tqm and six


Assignment Objectives Describe management quality initiatives such as TQM and Six Sigma. Evaluate the quality control tools used to analyze and improve processes.

The Group Portion takes a big-picture approach. You and your group will discuss how to implement Six Sigma as the Quality Management System (QMS) at the Hotel Escargo.

The group should discuss the 5 components of Six Sigma in detail. There should be several paragraphs about each component. The 5 components of Six Sigma

are: Define Measure Analyze Improve ControlPlease this is the group portion

Group Portion For this portion, you will complete the following:

•Apply Six-Sigma quality standards and devise a plan for the hotel to monitor and control future process performance.

•Include 5-7 academic, peer-reviewed references that are relevant to and that support the deliverable. 5-6 pages

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