1. Why dont the head of sales or the head of operations chairthe S&OP meeting in a commercial airline industry?
2. Why do you think it is important that the CFO of a commercial airline industry attends the S&OP meeting ?
3. Describe likely key tensions between the sales and operation divisions of a small manufacture that mostly produces to the local market in a commerical airline industry ? now describe them for a global organization that sells in many regions and outsourses most productions in china?