As a consultant hired by the Hotel Escargo management team, you have been asked to collect data on the three main areas of focus (check-in, check-out, and hotel offerings) and graph the data to identify any issue occurrences. Use the hotel information provided here (in Learning Materials.)
Collect the data, create graphs and/or tables, and describe any work measurement and time study analysis you would do. Then, from this analysis, select one main area of focus and create a fishbone diagram that captures all potential root causes.
Provide a brief analysis of descriptive text on the identified items. Also describe how work sampling and time study assist in analysis. The team wants to see all of your charts, diagrams, and analysis summary.