Learning Outcomes
You will obtain a number of learning outcomes
- Understand the context of human resource management.
- Apply the various HR planning and design methods.
- Apply the various HR recruitment, selection, and retention approaches.
- Evaluate the various HR strategies used to manage, develop, and reward staff.
- Explain the various HR negotiation techniques.
- Explain OH&S strategies to promote workplace safety.
Case Study - Duty of care: Ambulance service NSW
1. Describe how this initiative would impact the program for new frontline managers joining Ambulance service NSW. What would need to be incorporated?
2. The focus of this program has been on managers. What learning and development now needs to be undertaken for the following positions to further support the change in focus for the organization?
a. Frontline operational staff
b. Customer service staff
c. Administrative staff
Attachment:- Case.rar