Q1. Give the example requiring conflict management. Describe how incident was handled, what results were, and what might have been done to enhance the situation.
Q2. Write down the kinds of communication in use on projects. For each communication kind find out the following:
- The intent of the communication
- The recipient(s) of communication and their requirements/expectations
- The mode of communication
- The expected results of the communication
- How communication is documented
- Your recommendations for improving the communication