Training Evaluation Problem:
Product World has recently designed a training program for their employees on crime prevention. Employees will attend a two-hour workshop designed to train them to watch for shoplifters. They will also be taught procedures that should be used when identifying a potential shoplifter. You are called in to help the company evaluate the crime prevention training program with the four criteria. You are now sitting down to brainstorm how you can best go about doing this.
Questions:
1. First, describe how and when you will assess reaction criteria. Write at least three questions you would use to assess this level of criteria.
2. Describe how and when you assess the learning criteria. Give an example of a question you would use to assess this level of criteria.
3. Carefully describe how and when you assess behavioral criteria.
4. Lastly, how would you assess results criteria? What are some aspects of the training program that will have to be documented as expenses?