Homework: IT Support for Virtual Teams
Global organizations have branches that are located in multiple countries. Some of these organizations develop software and take advantage of the global talent pool of software developers, while others have global technical support teams, customer service, and so on. Virtual teams are created when two or more people work together from different locations, organizations, times zone, and / or time shifts. Global organizations use virtual teams in order to provide global support, reduce travel costs, reduce training costs, and take advantage of local cultural knowledge that may impact the organization's operations.
Write a two to three pages paper in which you:
i. Examine five issues that the IT department is likely to face when it comes to supporting virtual teams.
ii. Describe five advantages and five disadvantages of using virtual teams for the organizations described in the scenario.
iii. Describe challenges imposed by:
iv. IT / IS national standards and propose how they could be handled or resolved.
v. Protocols and propose how they could be handled or resolved.
vi. Procedures on virtual teams and propose how they could be handled or resolved.
vii. Compare and contrast virtual teams and traditional teams with respect to communications, technology use, and team diversity.
Format your homework according to the following formatting requirements:
i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
ii) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.
The specific course learning outcomes associated with this homework are:
o Evaluate the advantages and disadvantages of using virtual teams in an organization.