Problem
1. Describe each of the "Big 5" personality traits. For each trait, provide an example of how it might contribute positively to an individual's performance.
2. Identify three challenges a manager faces in motivating employees today as opposed to 50 years ago.
3. Define functional versus dysfunctional conflict in a workgroup and explain how you can increase functional conflict and decrease dysfunctional conflict.
4. Describe five characteristics of effective followers and provide a specific example for each characteristic.
5. Why is participation considered such an effective technique for reducing resistance to change? Describe at least three other tactics that are also useful to reduce resistance to change.