Questions:
1. What is business process reengineering? Does it lead to radical or modest changes in business practices? Discuss.
2. Business process reengineering and downsizing often occur together. Why?
3. Describe "downsizing," its causes, and its primary risks.
4. How has the globalization of firms affected the diversity of their employees? Why has increased diversity put an additional burden on accounting systems?
5. Besides increasing globalization, what trends within the United States are causing firms to seek more diversified workforces?