Describe dells goals regarding quality-nbsp how does dell


Go to https://www.reportgallery.com and review Dell's most recent annual report. Also, go to Dell's website (https://www.dell.com) and in the section "about Dell," review the background material about Dell that relates to this chapter.

Questions

1. Describe Dell's goals regarding quality

2. How does Dell monitor quality?

3. How does customer satisfaction relate to Dell's quality control?

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