Assignment task: Continuous quality improvement (CQI) is the idea of constantly improving performance and outcomes. CQI is a foundational principle to the delivery of health care. Having high quality and safety ratings is important to a health care organization for these reasons:
The organization's success can be advertised to the public to gain the trust of the community.
Delivering consistent, high-quality care keeps the organization in compliance with regulations, which are Conditions for Coverage and Participation set forth by the Centers for Medicare/Medicaid (CMS) and state health departments.
Having high quality ratings helps in negotiations with payers to secure higher payments. Payers are increasingly tying payments to how the provider has performed with quality metrics, which are standards set forth by various agencies, including the National Council for Quality Assurance (NCQA) and the Agency for Healthcare Research & Quality (AHRQ).
Do the following as you prepare to answer the interview questions: Review the Conditions for Coverage (CFCs) & Conditions of Participation (CoPs), a list of federal CMS regulations for health care facilities (e.g., nursing homes, surgical centers, etc.) and operations (e.g., home health agencies, hospice agencies, etc.). Review "QI: Getting Inside Quality Improvement Mindset" from NCQA, which provides tips