Discussion Post: Street Level Bureaucrats
• After briefly describing the premise of this article, describe a recent encounter you have had with a "street-level bureaucrat."
• Was this encounter a generally positive experience, or negative experience, in your mind? What made the experience positive or negative?
• In what ways did the "street-level bureaucrat," in the experience you identify, further (or hinder) the public policy of his or her agency during their encounter with you?
• Describe at least one way (using at least one specific reference to the article) in which this article helped you better understand or appreciate your encounter with a "street-level bureaucrat."
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.