Arbitration and Mediation
1. Describe and explain how arbitration works and how it may benefit or hinder either side. Also explain mediation and the various types of alternative dispute resolution used in the airline industry. Give examples and cite your sources.
2. A major part of the study of labor law and collective bargaining is the unique vocabulary that has developed over the period of time; accordingly, define the following terms and concepts:
a) Ratification
b) Stewards
c) Duty of Fair Representation
d) American Arbitration Association
e) Grievance
3. In a few sentences, identify the difference between grievance arbitration and the arbitration procedure vs. mediation.
Areas of Disagreement
4. What areas of disagreement emerge while contracts are in effect in the airline industry? Give examples and also explain how these disagreements can be solved in relation to airline labor relations.
Use the Internet to answer the following. Be sure to cite your sources.
5. Summarize the duty to bargain and how it flows with contract administration.