Assignment:
You are working in the finance department of an Information Technology company. Recently, there has been an unexplained increase in employee back injuries that have left several employees unable to work for varying amounts of time. The Department of Labor and Industries is threatening to increase your employer costs substantially unless this trend can be reversed. The Vice-President of Finance asks you to conduct action research into this issue.
As an insider, what will be your focus and how will you conduct this research?