Assignment:
Include the following information:
1. Agency or organization and title of the interviewee
2. Describe the mediation role this individual plays within the agency
3. Describe the populations served by this agency
4. Describe a mediation model or template that is used with each population. Is the mediator speaking on behalf of the client or assisting the client in speaking for him or herself.
5. Describe how this individual became involved in the role of mediator
6. Ask the interviewee to describe what is most rewarding about his/her work
7. Ask what he/she would change about his or her job if it were possible to do so
8. Ask this person to identify the reason he or she became a mediator
9. Ask how his/her personal values affect upon the performance of the duties required
10. Ask how different this responsibility is from what he/she expected when starting the position
11. Importance of:
o Neutrality-impartiality
o Confidentiality
o Control of mediator bias
o Limitations of the mediator and conflict of interest
o Scope of power