Describe a company that uses multiple-server waiting lines


Problem

Review the YouTube video "Customer Queuing Systems" on Customer Queuing Systems and answer the following questions.

a) Identify and describe a company that uses a single-server waiting line.

b) Identify and describe a company that uses multiple-server waiting lines.

c) Explain the pros and cons of the two types of waiting lines, and discuss what the companies can do to reduce customer wait times.

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Operation Management: Describe a company that uses multiple-server waiting lines
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