Zappos.com CEO Tony Hsieh believes he’s learned how to create both passion and profits which he outlines in his book, “Delivering Happiness: A Path to Profits, Passion, and Purpose,” and disperses to his company.
Watch the video then post your response to the following questions:
1. From the list in Table 14.4, which three attributes does Mr Hsieh possess that make him a successful leader? Explain your selections
2. Is Mr Hsieh a transactional leader or a transformational leader? Explain your answer
3. What is your reaction to Zappo’s unique work environment?
4. Respond to two classmates’ discussion post.
www.mhhe.com/business/Jones5e/videos/Zappos_Delivers_Happiness.html