Textbook "lean production simplified" chapter 2 homework questions
1. define value for the following organizations:
a. weld department in a truck manufacturing factory
b. purchasing department in an auto plant
c. Quality department in a large appliance manufacturing plant
d. emergency department in a large urban hospital
e. mortgage department in a large bank
f. human resources department in a university
g. sales department in a home building company
in developing your answers for each, consider the following questions: who are the customers? what do they need?
2. provide at least one example of the eight kinds of waste for each of the following:
a. weld department in a truck manufacturing factory
b. purchasing department in an auto plant
c. Quality department in a large appliance manufacturing plant
d. emergency department in a large urban hospital
e. mortgage department in a large bank
f. human resources department in a university
g. sales department in a home building company