1. Any personal perspective on whether or not you believe it is reasonable when companies offer an HDHP/HSA without also offering other medical plan options (e.g., PPO, HMO, etc.).
2. Referring to the four criteria for sustainable competitive advantage, was it possible to have a sustainable competitive advantage in any of the five market segments in the Capstone® simulation? Please explain.
3. Define the term “Culture”
Please, state the importance to hoteliers of understanding cultures different from their own.