1. How could the depersonalization of the position of a caseworker in an agency foster feelings of depersonalization on the part of the worker (i.e. losing a caring attitude towards clients and treating clients like impersonal objects)? How can formal organizations avoid depersonalization?
2. Define the following two concepts related to communities: 1. Locality communities and 2. Communities of interest. Considering the differences between these two types of communities, in what ways do notions of power, conflict, elitism and pluralism apply to both types of communities?