Define social crm and explain how customer relationship, Electrical Engineering

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Define social crm and explain how customer relationship

How are enterprise applications taking advantage of new technologies?

• How are enterprise applications taking advantage of SOA, Web services, open source software, and wireless technology?

• Define social CRM and explain how customer relationship management systems are using social networking.

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Electrical Engineering: Define social crm and explain how customer relationship

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Electrical Engineering: Define social crm and explain how customer relationship

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